PROGRAM AND CHANGE MANAGEMENT

Effective program management and change management are critical for realizing targets and sustaining benefits.

When attempting to address challenges, overwhelmed and inexperienced organizations often focus on the capabilities of technology solutions. A technology-centric focus can result in poor outcomes if the considerations do not include:

  • user and stakeholder engagement

  • vendor agreements

  • change management and implementation approach

  • supporting processes, changes, and governance

  • longer-term impacts and requirements for sustained benefits

If your organization has experienced poor outcomes and is struggling to effectively address process and technology changes, Attainment can help to:

  • engage users and stakeholders

  • align and manage vendors and vendor agreements

  • develop effective implementation approaches that include considerations for governance, communication, resourcing, timelines, best-practices, training, and adoption

  • assess, analyze, and design supporting processes - including those required for sustained adoption and benefit realization

RESOURCES AND CONTENT

Change Management Highlights from Lab Automation and Cloud Lab Webinar

  • Have a plan for ongoing and effective engagement with the executive sponsor

  • Understand the nuances for different user and stakeholder groups

  • Develop realistic expectations for user and stakeholder focus and involvement

  • Understand the ongoing operation and maintenance model from the onset of system selection and implementation